Privacy Policy

1. Introduction

Welcome to Qortr ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our room booking platform.

2. Information We Collect

Personal Information

• Name and email address when you create an account
• Organization information for business accounts
• Booking history and preferences
• Payment information (processed securely via Stripe)

Automatically Collected Information

• Device information and browser type
• IP address and location data
• Usage data and interaction with our services
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our room booking services
• Process your bookings and payments
• Send you booking confirmations and reminders
• Improve and personalize your experience
• Communicate with you about updates and promotions
• Ensure the security and integrity of our platform

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Organization administrators for bookings you make
• Payment processors (Stripe) to process transactions
• Service providers who assist in operating our platform
• Legal authorities when required by law

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings. Essential cookies are required for the platform to function properly.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.